Return & Refund Policy

In general, no returns or refunds are accepted.

We will be happy to answer questions regarding our products before your purchase to ensure they will meet your needs. I appreciate your understanding.

Warranty Claims

Morse Mfg. Co., Inc. – LIMITED 2 YEAR WARRANTY
MORSE DRUM HANDLING EQUIPMENT IS GUARANTEED AGAINST DEFECTS in quality or materials for 2 years when used properly within its rated capacity. Motors and other purchased parts carry the warranties of their manufacturers.
Contact Us to review your claim, obtain a return authorization number, and for return freight advice. Return freight must be prepaid.

For Custom made products, there is a no return policy.

If you have any additional questions or would like to request a return & refund, feel free to Contact Us to discuss. In all cases, an authorization number must be granted, and return freight must be prepaid.